PLEASE READ BEFORE PURCHASING PRODUCTS
Definitions “Purchaser”
means the person, firm or corporation to whom the sales order is issued;
‘The Institute Of Wow’
means ‘The Institute Of Wow Pty Ltd’ ABN 84 155 355 135
“Sales Order” means the
agreement between ‘The Institute Of Wow’ and the Purchaser incorporating the
general terms and conditions, and all applicable documents thereto;
“Date of Delivery” means
the date upon which the products are dispatched from ‘The Institute Of Wow’
Premises to the Purchaser;
“Date of Cancellation”
means the date upon which ‘The Institute Of Wow’ receives notice of
cancellation from the Purchaser;
“Early Termination
Fee" means the fee payable for early termination of any 12 month minimum
ongoing package. If cancelled in months 1 to 6, this amount is $750. If
cancelled in months 6 to 12 this amount is $500; In the case of the Business
Boost Program, should the purchaser wish to cancel after they have had their
half day workshop they will be required to pay an early termination fee
of$1,500.
Terms and Conditions
Privacy Policy
1. This policy
sets out how ‘The Institute Of Wow Pty Ltd’ collects, uses and discloses your
personal information. By purchasing ‘The Institute Of Wow’ products, you agree
to the use and disclosure of your personal information in the manner described
in this policy. Words defined in ‘The Institute Of Wow’ Terms and Conditions of
Use have the same meaning in this Privacy Policy. ‘The Institute Of Wow Pty
Ltd’ is bound by the Privacy Act (1988).‘The Institute Of Wow’ collects
personal information that it considers necessary, to provide the range of
services they offer.
2. Personal
information collected by ‘Institute Of Wow’ may include:
a) your name, address and contact details
b) credit account details
c) user ID's and passwords
d) the services provided to you
3. ‘The Institute Of Wow’ collects
personal information in a number of ways, including;
a) directly
from you when you provide information directly to ‘The Institute Of Wow’ in
person,
phone or in writing (whether electronic or otherwise)
b) directly from you when you communicate with ‘The Institute Of Wow’ or any
other person using ‘The Institute Of Wow’ Communications Services.
4. Your personal
Information may used for the following purposes:
a) to provide the services
requested by you
b) to manage those
services including, customer service and billing
c) to research, develop
and improve ‘The Institute Of Wow’ services
d) to conduct surveys to
determine use and satisfaction with ‘The Institute Of Wow’ services
e) to generate statistics
in relation to ‘The Institute Of Wow’ Network
f) to promote and market
special offers and other services to you.
‘The Institute Of Wow’ does not disclose
personal information to any individuals and organizations without the prior
consent of the individual.
You have a right to access your personal
Information.
If you wish to access your personal
information please contact us via the methods on www.theinstituteofwow.com.au
If you choose not to provide personal
information when requested, ‘The Institute Of Wow’ may not be able to provide
you with the full range of ‘The Institute Of Wow’ services.
The Institute Of Wow’ takes reasonable steps
to protect personal information collected from misuse, loss, unauthorized
access, modifications or disclosure.
If you receive any mailing material from us
then it will be as a result of your email address being listed with us for the
purpose of receiving information, previously purchased or expressed interest in
our products, services, seminars or events.
Each email from us contains an easy to
understand link which you may click if you wish to unsubscribe.
Entire Agreement
I. The sales order is the only document which will be recognised by ‘The
Institute Of Wow’ as authority to undertake the services.
II. The sales order constitutes the entire agreement between the
parties and supersedes all previous negotiations, and communications.
III. The results of our programs may vary and are based on the
purchaser’s individual capacity and business experience. There are no
guarantees concerning the level of success the purchaser may experience.
IV. The use of ‘The Institute Of Wow’s information and products should
be based on the purchaser’s own due diligence and ‘The Institute Of Wow’ is not
liable for any success or failure of the purchaser’s business that is directly
or indirectly related to the purchase of our products and services.
Cancellation and Refund Policy
1. Business
Booster Program – If
you are not completely satisfied with the Business Booster Program, let us know
within 30 days and you will receive a full refund. However, the purchaser will
be required to pay the Early Termination Fee above if they have already
received their half day workshop with John Dwyer.
2. Imagineers Club
Program - ‘The Institute Of Wow’ will
provide the services described under the Imagineers Club Program for a period
of 12 months (Term), and the Purchaser agrees to acquire these services for the
entire Term. Note: This is a 12
(twelve) month program that may be paid off in monthly instalments. The
Purchaser may cancel the Imagineers Club Program during the Term but will be
required to pay an Early Termination Fee as set out in the definitions above.
After the end of the Term, ‘The Institute Of
Wow’ will continue to provide Imagineers Club Program services to the Purchaser
in accordance with these terms and conditions, until such time as the Purchaser
cancels the sales order. After the Term, the Purchaser may cancel the Imagineers
Club Program at any time, effective immediately.
3. Monthly
Membership site – There are no contracts entered into and members may
discontinue their monthly membership at any time and have their membership
terminated for not adhering to the terms and conditions. There are no contracts
and no refunds. If a monthly member wishes to discontinue membership they may
either email info@theinstituteofwow.com or click on
the unsubscribe link at the bottom the membership emails.
Price
All the prices in the
sales order, are expressed in Australian Dollars, and shall be determined by ‘The
Institute Of Wow’ as follows;
1) Pursuant to the quoted priced payable per item, plus GST, if the
price is not GST inclusive.
2) The Purchaser
is liable for the amount of any GST payable in respect to the taxable supply.
All Freight and charges shall be paid by the
Purchaser.
Terms of Payment
Unless otherwise agreed,
the services/packages under the sales order, must be paid in full prior to
delivery. Tax Invoices are issued on the date services/products are dispatched.
Payment via credit card, for packages (Business Booster Program, Imagineers
Club Program and Membership Program) shall be deducted every 30 days from
original date of purchase until cancelled.
Credit card transactions
are processed in Australian Dollars. (AUD) All transactions will be processed
securely by eway.com.au and no credit card details will be stored on ‘The
Institute Of Wow’ site.
Default in Payment
‘The Institute Of Wow’ will
treat any default by the Purchaser in payment of any monies due as a breach of
the terms and conditions of the sales order. ‘The Institute Of Wow’ will then
cease work on the relevant sales order and all other sales orders placed by the
Purchaser. In the event that any amount due by the Purchaser to ‘The Institute
Of Wow’ is dishonoured by payments being cancelled, withdrawn or being charged
back to the card issuer, then the Purchaser shall remain liable for all charges
and shall pay such an amount to ‘The Institute Of Wow’.
Delivery
All services/packages will
be delivered within 14 working days upon receipt of payment. Delivery to
regional areas is between 2 – 3 weeks upon receipt of payment.
SERVICES PROVIDED WITHIN THE PROGRAMS
Imagineers Club Program –
Purchasers are entitled to
a 3 hour exclusive workshop with John Dwyer, they may also bring up to 5 (five)
staff members. Alternatively Purchasers are entitled to 2 x 90 minute Skype
calls a fortnight apart. Purchasers are entitled to a Marketing Makeover Report
within 30 (thirty) days of the workshop.
Purchasers are entitled to
6 x one hour phone consultations or Skype calls (one every two months) over the
twelve (12) month period. Calls are not accumulative.
All email requests will be
responded to within 7 working days. If copywriting or artwork is required John Dwyer will provide his
valuable contacts in this regard, so that you can use the experts that he
recommends.
Membership entitles the Purchaser to 2
tickets to 3 x Bootcamps over the twelve (12) month period.
Purchasers will also have exclusive
access to John Dwyer’s Wow Ideas Library
which consists of a multitude of marketing ideas, tips and commentary.
Purchasers will receive an electronic version of John
Dwyer’s Marketing and Promotional contacts.
Purchasers are entitled to
12 x 1 hour Online Coaching Webinars over the twelve (12) month period.
(One webinar each month.)
What
costs are not covered in the Imagineers Club?
Travel, accommodation and meals when
attending the Bootcamps and other events involved in the program.
Business
Booster Program – Purchasers are entitled
to a ½ day (3 hour) Conference on the Gold Coast with
John Dwyer (also includes up to 5 staff).
They will also receive minutes from the Conference and a Marketing
Recommendation Report. Purchasers will also receive 2 x 30 min Coaching calls.
These calls will take place in the second and third month of the program.
Purchasers will receive an
electronic version of John Dwyer’s Marketing and Promotional contacts.
Purchasers are entitled to
12 x 1 hour Online Coaching Webinars over the twelve (12) month period. (One
webinar each month.)
Digital Products -While
every effort is made to provide an uninterrupted service ‘The Institute Of Wow’
will not be held liable for any downtime or disruption to
third-party digital services used to deliver products. There is no Service
Level Agreement express or implied. Digital products will be compatible with
the most recent stable version of Web browsers, Video players, and PDF document
readers available for Windows and Mac.
Competitions and
events -
‘The
Institute Of Wow’ acts only in an advisory capacity, and does not directly
manage any promotions, competitions, events, prize draws, or any games of
chance.
‘The
Institute Of Wow’ will not be held liable or responsible for the outcome or
result(s) of any promotions, competitions, events, prize draws, or any games of
chance.
Any
promotions, competitions, events, prize draws, or any games of chance are
solely the responsibility of the company or individual(s) managing or promoting
the event.
Intellectual Property –
Please note that all marketing ideas, layouts, scripts, recommendations
and any other advice provided by ‘The Institute Of Wow’ remains the property of
‘The Institute Of Wow’ and can be used for promotional purposes by ‘The
Institute Of Wow’ at anytime, both online and offline. Such ideas and marketing
executions maybe included in JD’s Mega Swipe File and will be accessible to
members of relevant Institute Of Wow programs or clubs. In other words, any
advice from ‘The Institute Of Wow’, layouts or scripts provided by ‘The
Institute Of Wow’ remains the intellectual property of ‘The Institute Of Wow’.
Members have the right to use such advice, but the ownership of any ideas
remains with ‘The Institute Of Wow’. A condition of membership is that any
artwork or webpages that result from ‘The Institute Of Wow’ advice is able to
be used in JD's Mega Swipe File for an infinite period of time.
Risk
All services/packages
delivered shall be at the Purchaser’s risk. ‘The Institute Of Wow’ will not be
liable for any damage or loss including consequential arising out of or in
connection with the application of the services unless the damage or loss is a
direct result of ‘The Institute Of Wow’ negligence or wilful default.
In any event, ‘The Institute Of Wow’s total liability (including any
negligence) shall not exceed the cost of services/packages provided during the
term of this agreement.